In a big blow to Indian call centre jobs, a new law aimed at protecting call centre jobs in the United States has been introduced in the Congress by US Senator Sherrod Brown from Ohio. The proposed legislation requires call centre employees in countries like India to disclose their location and give customers the right to ask to transfer their call to a service agent in the US.
Read the full story at http://www.timesnownews.com/business-economy/companies/article/sword-hangs-over-call-centre-jobs-in-india-bill-aimed-at-protecting-jobs-for-americans-tabled-in-us-congress/209673
SOURCE: Times Now News
tags:
call centre
