2017: A Promising Year for Malaysia’s Global Business Services Industry

While the global and national economy continues to face various external pressures, the Global Business Services (“GBS” and formerly known as “Shared Services & Outsourcing Industry, SSO”) industry is likely to buck the trend and register stronger growth in 2017. The projected growth is underpinned by various factors. These include, (but are not limited to) […]

Marriage of art and blockchain

Blockchain might be the new kid on the block but it’s coming of age.  There are local businesses who are using it in innovative ways.  Malaysian interdisciplinary artist and humanitarian, Poesy Liang, is one of them. She is a painter, sculptor, jewellery designer, music composer and author; you might have come across her Harry Putter […]

Malaysia India trade – where it stands – part 1

Image: India Malaysia bilateral trade 1998 to Jan-October 2013 – Source Indian High Commission By Charles F. Moreira, Editor What is the current state of trade and economic cooperation between Malaysia and India? Well, “Malaysia is India’s gateway to Asean and beyond, leveraging on the strong links between the two countries, said Prime Minister Datuk […]

How Malaysian SMEs can expand globally through Hong Kong

By Charles F. Moreira, Editor Two hundred and eighty large and small business owners, key executives, industry association representatives and other interested parties from Malaysia and neighbouring countries learned about how they could find business partners and expand regionally and globally through Hong Kong, at a business luncheon hosted by the Hong Kong Trade Development […]

The National eCommerce Strategic Roadmap

The Ministry of International Trade and Industry recently revealed its National E-commerce Strategic Roadmap in this video. The roadmap aims to double e-commerce contribution to the GDP from 10.8 percent to 20.8 percent by the year 2020. It outlines 6 strategic thrust areas that include accelerating seller adoption of e-commerce, increasing adoption of e-commerce for procurement […]

The impact on Malaysia of US tariffs on steel and aluminium

Image Source: Statista By Charles F Moreira, Editor When US president Donald Trump announced on 1 March 2018 that his country would be implementing a 25% tariff on steel and 10% on aluminium imports, it sparked fears of retaliatory tariffs on imports from the US by her major trading partners. The Edge Markets of 5 […]

iPay88 shares its Malaysian’s online buying pattern statistics

iPay88 Sdn Bhd (‘iPay88’), an NTT Data company and Malaysian-based provider of online payment service solution within ASEAN, today shares some of its findings on Malaysian’s Online Buying Patterns. It is derived from real statistics of iPay88 payment gateway systems, that currently represents over 70 percent of the nation’s entire eCommerce market. In 2016, iPay88 […]

Annual OM Awards changes title: Reflects expansion of local GBS players to overseas market

Outsourcing Malaysia (“OM”), a chapter under the National ICT Association (‘PIKOM’) will be holding its 9th Annual GBS Asia Awards 2018 (formerly known as ‘Outsourcing Malaysia Excellence Awards’) to honour outstanding contributions and performance by Malaysia’s top companies in the Global Services Sector (GBS). GBS Asia Awards will be held on the 18th October 2018, […]

Philips CityTouch system helping Melaka achieve its green technology state transformation

Philips Lighting, a global leader in lighting, has completed installation of the Philips CityTouch connected street lighting management system in the historic state of Melaka. Involving over 1,000 light points, the project marks Melaka as the first city in the country to successfully deploy a cloud-based, intelligent street lighting management system. Officiating the handover ceremony, […]


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